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Staff Directory

Main Office
Rutgers Public Safety Building
55 Commercial Avenue, 3rd Floor
New Brunswick, NJ 08901
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Research Office
390 George Street, 7th Floor
New Brunswick, NJ 08901
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Princeton Site
3 Independence Way
Princeton, NJ 08540
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Parsippany Site
1719 Route 10 East
Parsippany, NJ 07054
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Cherry Hill Site
3 Executive Campus
Cherry Hill, NJ 08002
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Theresa McCutcheon, MSW
Interim Executive Director
Director, Office of Child Welfare Workforce Advancement



As Director of the Office of Child Welfare Workforce Advancement, Tess brings 25 years of success developing and managing programs to effectively strengthen vulnerable children and families. As a leader commanding practical knowledge of human service systems and the professionals within them, she has led organizations in the prevention, early learning, education, and child welfare sectors. She joined IFF after successful experiences leading fund development, training nationally for several parenting models, overseeing a school-based program for at-risk youth, managing volunteer centers, and mobilizing support for a statewide home visitation network. Tess earned her MSW from Rutgers in 1992 and serves as a board member for several volunteer organizations. In her present role at IFF, she manages a partnership with the NJ Department of Children and Families to provide training and education, largely to the child welfare workforce. Theresa is working toward her MBA, is a part-time lecturer for Rutgers, and is the mother of two spirited young boys.

Maureen Braun-Scalera, LCSW
Director, Office of Youth Empowerment



Maureen joined IFF full-time in May 2011 as the Director of the Office of Child Welfare Initiatives. In this role, she oversaw the expansion of the Child Welfare Training Partnership, which provides professional development for public child welfare staff. Under Maureen’s tenure, the Partnership developed over 100 course curriculums and greatly increased the training offerings for the DCF community. In November 2013, Maureen brought Transitions for Youth, a suite of services that work with youth transitioning out of the child welfare system, into the Office of Child Welfare Initiatives. Responsibilities were divided into two separate offices in the fall of 2015 with Maureen assuming oversight of the newly formed Office of Youth Empowerment. Maureen’s work to improve the lives of families involved in the child welfare system began with the statewide implementation of Family Preservation Services. Other notable work has included training and technical assistance to start up the first Family Success Centers and Parent Linking Projects in NJ.

Mia Sena
Director, Office of Human Services Training and Educational Programs



Mia joined the New Jersey Child Support Institute (NJCSI) in September 2006 and assumed the position of Director of OTEP in November 2010. She is responsible for the leadership and oversight of 40 staff, three site locations, multiple projects, and an annual budget totaling more than $7 million. Mia has an established reputation in change management, training, curriculum development, and program evaluation. Through her leadership, NJCSI has become a national flagship model of child support education. Mia presents at local and national conferences, participates in the County Welfare Attorney Association, facilitates the NJ Child Support Guidelines Quadrennial Review with the Family Practice Committee, and is a charter member of the National Child Support Enforcement Association (NCSEA) U Committee. She also serves as a Public Member on the New Jersey Board of Licensed Marriage and Family Therapists. Mia is a graduate of Montclair State University and holds certifications in Project Management, Help Desk Management, and Non-Profit and Public Management.

John C. Klena, MSW
Senior Department Administrator



J.C. has been at IFF since its inception in July 2007 and with the School of Social Work since 2000. Originally coming on board as a demographics researcher and mapping specialist, he leads IFF's administrative processes in his current role as Senior Department Administrator. With an MSW degree specializing in management and nonprofit administration, Mr. Klena’s responsibilities at IFF center on administration, strategic planning, fiscal and facilities operations, and human resources management. He also leads several cross-collaborative technical assistance projects at the Institute. J.C. is also part of the executive management team in addition to leading several internal planning and supervisory committees. Outside of the office, he serves on the boards of several local nonprofits and is a volunteer firefighter. 

Ann Marie Mooney
Administrative Assistant



Ann Marie joined the IFF team in December 2014. With 20 years in education along with her time in the corporate world she brings her leadership skills to the administrative group. Ann Marie is a results-oriented professional with effective time management skills. She provides support to the Executive Director and works closely with the Executive Team. Ann Marie helps coordinate and organize the All Staff meetings for IFF. She works with staff to help get communications out to all areas of IFF in a timely manner.

Information Technology

Doug Richardson 
IT Manager

Doug joined the Institute for Families in 2006. He currently oversees the IT needs of the New Jersey Child Support Institute’s three training facilities, which include technology planning, server and firewall management, disaster recovery planning and testing, support to the School of Social Work’s IT department, and managing the New Jersey Child Support Institute’s IT staff. Doug specializes in Network design, Microsoft SharePoint Server and Data Backup/Recovery solutions overall for the School of Social Work. Doug is a Microsoft Certified System Engineer and received his CCNA from Cisco Systems.


Wade Cardinal
Unit Computing Specialist



Wade joined the Institute for Families in 2009. He provides support of desktop systems and software, and training for the New Jersey Child Support Institute Training facilities. Wade also provides support to the School of Social Work’s IT department. He specializes in audio/video and video production and has directed and edited training videos and Web-Based Training shorts. Wade also coordinates the barcode scanning technology for the annual New Jersey Child Support Conference


Cary Ang

Application Developer



Cary joined the Institute for Families in 2008. He is responsible for the design, development, and maintenance of NJCSI's Learning Management System, as well as the Family Development Credential Learning Management System. Cary also provides application development support to the School of Social Work's IT department. Cary graduated from Rutgers University with a degree in Computer Science.

Eva Chan
Application Developer

Eva joined the SSW family in February 2016 as an Application Developer.  Prior to joining Rutgers University, Eva worked as an analyst and application developer at CSC where she gained extensive experience in Information Technology from various client industries.  She received a B.S. degree in Computer Sciences and Statistics from Rutgers University and a M.S. degree in Computer Sciences from Stevens Institute of Technology.  Eva is working on the Data Portal project and currently working closely with the Office of Research, Evaluation and Reporting (RER) at the New Jersey Department of Children and Families in Trenton.

Leslie Huang
Application Developer



Leslie Huang joined the team in February 2016 as an Application Developer.  She brings 17 years of experience of software and application programming and will apply this knowledge at the School of Social Work to developing learning management systems for the organization’s training services within the New Jersey Department of Children and Families. She is committed to optimizing the performance of current learning systems through customizations that fit users' needs. In past roles, Leslie supported IT development across the financial, health care, and telecommunication industries.  She has experience leading projects through the full development cycle, as well as developing a variety of programming methods and procedures.  Leslie holds a MS in Computer Science from New Jersey Institute of Technology.  Leslie has a happy family and is the mother of three children.


Program Staff

Dr. Christine Allegra 
Research Analyst



Christine has worked at the Institute for Families (IFF) since 2009. She has conducted program evaluations in the areas of mental health, HIV/AIDS, and job coaching using both quantitative and qualitative methodologies. She is currently working on New Jersey’s Child Welfare Training Partnership where she leads the training evaluation in data analysis and reporting. Prior to coming to IFF, Christine worked as a mental health clinician at the University of Medicine and Dentistry of New Jersey (now Rutgers University Behavioral Health Care) and the Carrier Clinic providing crisis, inpatient, and outpatient psychiatric care to clients. Since 2009, she has taught a variety of classes for the undergraduate and graduate programs at the Rutgers School of Social Work. She earned her MSW and Ph.D. degrees from the Rutgers School of Social Work. Specific areas of expertise/interest: mental health, intimate partner violence, child welfare, training evaluation, program evaluation, and quantitative and qualitative data analysis.

Natalie Aloyets-Artel
Senior Project Coordinator Supervisor



Natalie joined the Institute for Families in March 2008. She is a graduate of the Rutgers School of Social Work. Her current work at IFF involves conducting technical assistance, needs assessment, and program evaluation projects for social service community and government agencies. Natalie‘s skills and expertise include leading focus groups, engaging stakeholders, conducting survey-based evaluations, and facilitating large-scale organizational and community planning processes. Technical skills include SPSS, Qualtrics, SNAP, and all levels of the MS office platforms. Research interests include HIV/AIDS, child welfare, crime victim issues, and social work management.

Sue Bhuyan 
Instructional Course Designer
609-514-1369  x110



Sue joined NJCSI in January 2014 as an Instructional Course Designer, recently moving to Instructional Technologies Development. She has extensive experience in instructional design and delivery, and has participated in the development of several courses: NJKiDS Lab: BI Portal Map Analysis, Probation Court Presentations; NJKiDS Lab: Basic Navigation and Functionality, Track My Cases; and sessions on Microsoft Excel® applications. Sue began her career in education as an instructor of math and economics, which led to training and instructional design positions in the corporate sector. She utilized these skills in programs for the pharmaceutical industry in the areas of global research and development systems. Sue’s experience also included facilitation of train-the-trainer sessions for local and regional trainers.


Flynn Bowen 
Instructional Course Designer
973-984-2646 x20



Flynn joined the New Jersey Child Support Institute (NJCSI) in April 2013. She currently works with subject matter experts, training coordinators, and other instructional designers to design and develop training for child support employees. Flynn has developed and co-developed several of NJCSI’s courses, including Data Security in Child Support, Triennial Review: Theory and Practice, and follow-up coaching sessions for the Professional Development Series for Managers and Supervisors Training. Prior to joining NJCSI, Flynn worked in human resources in training, instructional design, organizational development, employee relations, and community relations. Flynn has a master’s degree in Organizational Psychology from Kean University.

Toni Ann Capece
Program Coordinator I



Toni-Ann began her work with IFF in September 2014 as an intern with the Transitions for Youth program. Her work supported successful college experiences for youth who had varied backgrounds in the foster care system and prepared her for her current role as a Program Coordinator for the New Jersey Child Welfare Training Partnership in the Office of Child Welfare Workforce Advancement. Toni-Ann is responsible for the coordination and preparation of trainings that improve the knowledge and skill set of child welfare professionals and oversees student research assistants. She holds a dual degree from Rutgers University in Social Work and Communications and will graduate with an MSW degree in Management and Policy in May 2016. Toni-Ann has a special interest in working with the child welfare population and wellness programs that teach a mind-body approach to medicine. 

Ciji Carr-McManus
Instructional Course Designer


Ciji joined NJCSI in February 2016 as an Instructional Course Designer. She began her career in Child Support in 2009 as an Implementation Specialist for Courtland Consulting, assisting with on-site support during the rollout of the NJKiDS program. In 2011, she joined the Division of Family Development (DFD) as a Child Support and Paternity Specialist. She later rejoined the Courtland Consulting Company as a Senior Software Consultant where she assisted the State of Delaware with the rollout and implementation of their new child support program. At the completion of the Delaware project she returned to the NJKiDS project in 2014 as a Consultant to the Office of Child Support Services (OCSS)/DFD, supporting the CWA and Family offices as a subject matter expert. In that capacity, she assisted with Quality Assurance and Business/Functional Analysis. Ciji holds an A.A. in Sociology from Rowan College.

Dana Ciaccio
Training Coordinator

Lauren Davis 
Instructional Technology Specialist
609-514-1369  x110



Lauren started with IFF in February 2012. She is an Instructional Technology Specialist for the New Jersey Child Support Institute (NJCSI). Lauren and her team create engaging synchronous and asynchronous learning objects and work with instructors and course designers to enhance their instruction through the use of learning technologies. She has specific expertise in the areas of Instructional Systems Design, Adult Learning Theory, and Instructional Technologies. Lauren had a 15-year career in the field of learning and development, spanning the industries of communications, retail, and construction. She has a bachelor’s degree in English from Hampton University and is currently pursuing a Master of Communication Information Studies degree, with a concentration in organizational communication.

Alex Figueroa 
Associate Program Manager
856-910-8196  x312



Alexander joined IFF in May 2006 and is currently the Associate Program Manager, Curriculum, for the New Jersey Child Support Institute (NJCSI). He manages NJCSI’s team of Instructional Course Designers, Program Development Specialists, and an Instructional Technology Specialist. He also manages the curriculum development process, which produces traditional classroom courses and Web-Based Trainings (WBTs) for more than 3,000 participants. Alexander began his career in New Jersey’s Child Support Program in 2002, serving as a Probation Officer and Judgment Coordinator on a county level, and, later, as Child Support/Paternity Specialist in the Tax Offset Program at the Office of Child Support Services, Division of Family Development. He is also a part-time lecturer at the School of Social Work, where he teaches both BSW and MSW students. Alexander has a Bachelor of Arts degree in Criminal Justice, a Bachelor of Science degree in Puerto Rican and Hispanic Caribbean Studies, and a Master of Social Work, all from Rutgers University.

Matthew Forsythe
Research Project Coordinator II
848 -932-0518



Matthew joined the Institute for Families in November 2015. He is a graduate of Montclair State University with a master’s degree in Psychology. After graduation Matthew continues to work as a Professor in the Department of Psychology teaching: Introduction to Research Methodology, Introduction to Statistics, and Experimental Design. Matthew previously worked as a public health investigator for the New Jersey Autism Study, Rutgers University. At the New Jersey Autism Study Matthew worked on a population study using epidemiologic methods to understand the prevalence and expression of Autism Spectrum Disorders and to advance the scientific study of autism risk and protective factors. His background has provided him with extensive training and experience in qualitative and quantitative research methodology, data collection, and data analysis.

Terri Fox 
Research Analyst



Theresa joined the agency that is currently known as the Institute for Families in 1993. She is a graduate of Douglass College and has a master’s degree from the Rutgers School of Social Work. Terri has more than 20 years’ experience conducting outcome evaluation and quality improvement. She has participated in evaluation activities for a wide range of programs in addition to Ryan White, including Child Welfare Training Partnership, Footprints for Life, Concurrent Planning, DYFS Supervisor Training, and Department of Education/Office of Special Education Programs, Rutgers University Police Department, and the Trenton Public Schools Head Start Transition Demonstration Project. Theresa has been the tri-county database administrator for the Ryan White Program since 2001. Additionally, she serves as the Ryan White Quality Manager of a multisite program using a stakeholder approach to quality improvement. Terri has extensive knowledge of evaluation and quality improvement processes. She also supervises full-time employees and trains and manages student staff assistants.

Danielle Francesconi 
Training Coordinator
856-910-8196  x313



Danielle started with NJCSI in May 2007. She began her career in the Camden County Probation Child Support Enforcement Unit, working with parents to ensure enforcement and monitoring of child support cases. She is the lead trainer for the Establishment module, which includes paternity and child support establishment, SDU curriculum, and Professional Development Series. Danielle is also a True Colors certified trainer. She has delivered training at the NJ Child Support Conference; the Eastern Regional Interstate Child Support Association (ERICSA) Conference; the National Child Support Enforcement Association (NCSEA) Conference; and the National Staff Development and Training Association (NSDTA) Conference. Danielle also managed several social service programs for the State, serving as Deputy Program Manager for the NJ Family Support payment center and then Program Manager of the NJ Paternity Opportunity Program, National Medical Support Notice, and New Hire programs. She is a graduate of Fairleigh Dickinson University with a bachelor’s degree in Business and Technology.

Kathleen Gilbert
Administrative Assistant
609 514-1369 ext. 110




Yolanda Glover 
Training Coordinator
609-514-1369  x113



Yolanda joined NJCSI in September 2007. She began her work in the child support field as a Probation Officer with Middlesex County in 1999. In 2004, after receiving her master’s degree from Seton Hall University, she was promoted to Team Leader in Union County's Family Division in the Case Reception/Intake Team within the Non-Dissolution Unit. Over the past seven years, Yolanda has presented workshop sessions annually at the New Jersey Child Support Conference. She has also presented Child Support Guidelines twice at the New Jersey Association of Professional Mediators (NJAPM) Conference, and has presented at the National Network for Social Work Management (NNSWM) Conference in 2013 and the National Staff Development and Training Association (NSDTA) Conference in 2014.

Sonia Gonzalez
Training Coordinator

Michele A. Gregorio
Program Coordinator Il
609-514-1369  x134 



Michele joined IFF’s Grow NJ Kids Training Services team in August, 2016 as Program Coordinator II.  She brings an extensive knowledge of early childhood education policy at both the national and state level, serves on the Coalition of Infant/Toddler Educators Board, Family Child Care Organization of New Jersey Board, and is a past Board member of the National Association for Family Child Care, Communications Chair.  A proud parent of two college grads, Michele plans to pursue a Master’s degree and holds a B.A. in Human Development from Pacific Oaks College, known for their focus on Social Justice.  Her field experience informs her in-depth understanding of the needs of young children and families, as well as the current body of published research and legislation on early care and education.  Michele is an accomplished administrator, conference and event coordinator, past staff member at Mercer County’s CCR&R Child Care Connection, with post-secondary special education administrative experience at The College of New Jersey. 

Hilary Halliwell
Editor/Media Specialist II



Hilary joined NJCSI in October 2015. She holds a master’s degree in education from Salisbury University. Hilary has more than 10 years of experience in marketing, writing, and editing. Previously, she served as assistant editor of the peer-reviewed journal, Public Performance Management and Review, and copy editor for a series of public administration handbooks published by Rutgers University—Newark’s School of Public Affairs and Administration. Before joining Rutgers University, Hilary launched and managed a new magazine for Salisbury University’s Graduate Studies and Research division. She also has extensive experience in developing and editing computer-based training programs, website copy, and marketing content for clients in both the public and private sectors.

Janell D. Harris
Program Coordinator I
848 932 - 0500



Janell joined IFF’s New Jersey Child Welfare Training Partnership in the Office of Child Welfare Workforce Advancement in September 2016. As Program Coordinator, she schedules and supports professional development trainings for DCP&P child welfare professionals. She earned her B.S. from Rutgers University in 2011 with a dual degree in Management from the Rutgers Business School and Psychology. She earned her M.Ed. in Counseling Psychology with Certification in School Counseling from the Rutgers Graduate School of Education in 2015. Janell has provided administrative, marketing and program support for child welfare, education and healthcare nonprofit organizations including Prevent Child Abuse New Jersey, New Jersey After 3 and The Leukemia & Lymphoma Society.

Kelly Ingra
Administrative Assistant
609-514-1369 x135



Kelly joined the IFF team in August, 2016. She holds a B.A. in Political Science as well as a certificate in Child Advocacy from Montclair State University.  Prior to joining the IFF team, she spent four years as Administrative Assistant at Anchor House, Inc. – a non-profit organization serving homeless, runaway, abused and neglected youth in Trenton, NJ. Kelly is thrilled to have joined the Grow NJ Kids Program as Administrative Assistant. Her responsibilities include providing administrative support for the Operations Team. Kelly is passionate about improving the lives of infants, toddlers, children, youth, and excited to join the Institute for Families.

Terence Jordan 
Program Development Specialist
609-514-1369  x110



Terence Jordan joined NJCSI in 2007 as an Instructional Course Designer for the development of courses for the Probation Child Support Enforcement Unit and management of the online Child Support Program Manual. In 2013, he was promoted to Program Development Specialist, and while continuing to design coursework, Terence serves as a senior member of the design team, providing constructive feedback, helping to set internal standards, and monitoring completion of development activities. He began his career at AT&T, where he held positions as an Assistant Program Manager of the Insight program, a leadership development program for AT&T managers, and also as Assistant Manager at their Resource Center, which provided career management and career transition services to current and former employees. Terence has a B.S. in Marketing from Rutgers University.

Robert Kafka 
Training Coordinator
609-514-1369  x115



Rob joined NJCSI in June 2008. He brings management experience from his 25 years as a Court Services Supervisor. Rob has been in Child Support Enforcement since 1996, supervising a team that handled interstate cases and the more difficult and complex remedy situations. Previous to that he designed, coordinated, and presented training for staff and community volunteers. He also supervised adult criminals and juvenile delinquents. In all, Rob worked for Gloucester County Probation for 31 years. Previous to that he held a position with the Gloucester County Welfare Board for three years.

Eileen Kelly-O'Brien 
Training Coordinator
973-984-2646  x11



Eileen joined NJCSI as a Training Coordinator in 2006. She has presented at several regional and national conferences, including the annual New Jersey Child Support Conference; the Eastern Regional Interstate Child Support Association (ERICSA) Conference; the National Child Support Enforcement Association (NCSEA) Conference; and the National Staff Development and Training Association (NSDTA) Conference. Eileen is a graduate of Kean University and has also earned Bob Pike Training Certification, the Rutgers University Train-the-Trainer Certification, and the APHSA Leadership for High Performance Certificate. Her career in child support spans more than 30 years and in 2004 she was named CSP Supervisor of the Year by the New Jersey Child Support Council

William Laznovsky
Editor/Media Specialist II



Bill joined NJCSI in October 2015. He holds a B.A. in Communications from Rider University and specializes in editorial quality control and publishing. During his 13 years as a Production Editor with Princeton University Press he produced over 350 scholarly books in myriad disciplines. He has worked closely with world-renowned authors, scientists, and two Nobel laureates, and has collaborated on dozens of projects for major clients in academic, corporate, and nonprofit settings. Bill’s position at NJCSI entails fine-tuning training and course material.

Angela Lee 
Training Coordinator
856-910-8196 x315



Angela graduated from Howard University with a Bachelor’s of Business Administration in Accounting degree and worked in finance at several major corporations. She obtained her Masters of Educational Psychology from Rowan University and shifted her career track from international systems and finance project management to training. In 2008 she joined NJCSI where she has served as lead trainer on various topics, participating in the development of curriculum for many courses, including Microsoft Excel®, BI Portal Map Analysis, Manager Dashboard, Track My Cases, Guidelines Theory and Practice, various financial topics, SDU Customer Service and SDU Financial training, and several professional development courses. Angela has delivered trainings at the New Jersey Child Support Conference; the Eastern Regional Interstate Child Support Association (ERICSA) Conference; and the National Child Support Enforcement Association (NCSEA) Conference.

Catherine Liapes 
Program Development Specialist
609-514-1369  x110



Catherine joined NJCSI as an Instructional Course Designer in 2006, also serving as the project’s curriculum editor. In her current role as Program Development Specialist/Senior Editor, she is helping NJCSI develop an editing unit and works with the development team to set style guidelines and standards for NJCSI instructional materials. Catherine began her career in book publishing with Charles Scribner’s Sons, where she was Editor and Manager of Imports, English Language Rights, and Co-productions, and she later served as Assistant Director and Project Editor for the Northeast Curriculum Coordination Center, New Jersey State Department of Education. Before joining NJCSI, she served as Research Editor for the Center for Urban Policy Research at the Bloustein School, Rutgers University. Catherine is a graduate of Douglass College, with a B.A. in English, and holds a Master of Communication and Information Studies degree, with a concentration in Organizational Communication, also from Rutgers University

Norma Lisenby-Ketterer 
Training Coordinator
973-984-2646  x12



Norma joined NJCSI in 2007, bringing with her from her career in the New Jersey Judiciary an extensive background in all aspects of child support collection, management, the adult and juvenile justice system, child custody, and substance abuse services. She has worked in the area of child support, court management, probations services, educational services, and training for over 30 years. In addition to her responsibilities as Training Coordinator, Norma has collaborated with NJCSI’s instructional course designers to create courses for child support staff, and she has presented or moderated several sessions at the annual New Jersey Child Support Conference.

Dr. Chieh-Wen Liu 
Evaluation Coordinator



Chieh-Wen holds a Ph.D. in Social Work from Rutgers and is the Evaluation Coordinator for the New Jersey Child Support Institute (NJCSI). Her responsibilities include coordinating all aspects of ongoing evaluation activities to measure training programs delivered by NJCSI, developing and implementing evaluation procedures and tools, providing direct supervision to her research assistant by monitoring and evaluating job performance, providing innovative ideas to the evaluation process, and ensuring the efficient and effective operation of projects. She also produces quarterly reports and submits research papers for publication. Chieh-Wen’s research skills include extensive knowledge of SPSS, Mplus, and Comprehensive Meta-Analysis statistical programs.

Anthony Mack
Associate Program Manager
609-514-1369  x110



Anthony joined the Institute for Families in 2009 as the Associate Program Manager for the New Jersey Child Welfare Training Partnership (NJCWTP). Currently, he serves as the Associate Program Manager of Training for the New Jersey Child Support Institute (NJCSI), where he manages a team of nine professional development trainers. He is also NJCSI’s lead trainer for Facilitation Skills and a co-lead facilitator for the Professional Development for Managers and Supervisors Training Series. Anthony began his career in training and development in 1999, facilitating job-readiness and fatherhood workshops for Operation Fatherhood, a community-based organization in Trenton, NJ. In 2004, he joined the New Jersey Department of Children and Families, Child Welfare Training Academy as an Educational Development Specialist, delivering professional development trainings for public child welfare professionals. Anthony has a master’s degree in Human Services from Lincoln University.

Lori Marosy 
Instructional Course Designer
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Lori joined IFF in February 2012. She works for the New Jersey Child Support Institute (NJCSI) at the School of Social Work, Rutgers, The State University of New Jersey. In that role, she is responsible for the design and development of curriculum materials for NJCSI’s training programs for child support professionals. Lori previously served as an Instructional Designer for the National Transit Institute (NTI) at Rutgers University. While at NTI, she facilitated webinar trainings and developed curricula in the following areas: advanced technologies, civil rights, and program management. Lori holds a B.A. in Criminal Justice from Rutgers University.

Matthew Mayo
Program Coordinator II



Matthew is a 2014 MSW graduate of the Rutgers School of Social Work with a concentration in Management and Policy. He began working with the Institute for Families as a second-year intern underneath Terri Fox, working with service providers and consumers utilizing funding from the Ryan White Care Act, and later joined the staff as one of the team leaders for the Sandy Child and Family Health Study. Outside of his duties in the Office of Research and Evaluation, his activities include being a Big within Big Brothers Big Sisters of Essex, Hudson, and Union Counties; serving as lead volunteer of the St. Peter’s Food Pantry of Chelsea, NYC; acting as Alumni Ambassador to the Rutgers School of Social Work’s Student Supporting Student 2015 campaign; and being an active board member on the Triple C Housing Inc. board of directors.

Sandra Moroso-Fela
Associate Program Manager



Sandra joined the Institute for Families in January 2009. She has over 18 years of experience in developing, implementing, and evaluating community-based public health promotion initiatives, interpersonal violence education, coalition building, and conducting research studies. As the Associate Program Manager, Sandra manages various research projects and training programs in the areas of victims’ services and violence prevention. Sandra received her bachelor’s degree in Psychology from Rutgers University, and her master’s degree in Health and Behavior Studies from Teachers College, Columbia University.

Milady Murillo
Associate Program Manager

Milady joined the Institute for Families in February 2016 as an Associate Program Manager.  She is a graduate of Rutgers University and holds a Master of Science in Social Work and minor in International Welfare from Columbia University.  Milady brings significant experience managing multi-system educational and community-based initiatives.  As director of NJ's Parent Information Resource Center, she led federally funded programming to improve parental engagement in their child's education and shaped the statewide program and its trainings into a national model.  In other roles at Prevent Child Abuse-New Jersey, she led a team of master's level professionals supporting outreach workers in programs across state-funded preschools.  As a social worker, Milady worked as an international volunteer in Colombia and England, and supported families resettling from Latin America, served within NJ’s early intervention system, and provided clinical counseling for child-welfare involved families.  

Malikah Murray
Program Coordinator II

Malikah joined the Institute for Families in March 2012 with over 10 years of experience in the field of child welfare as a confidential secretary for the Department of Children and Families and the Division of Developmental Disabilities. Her current role for the New Jersey Child Welfare Training Partnership entails providing administrative support for several child welfare training programs by assisting with day-to-day office operations; the coordination and administration of the scheduled trainings; the preparation, control, and reconciliation of trainer payment arrangements and attendance records; and preparing and organizing training materials/handouts, generating mailings, and overseeing the shipping of related materials. Malikah received her certification in Human Resources Management from Union County College and was recently accepted into Rutgers University’s Dual Degree program.

Shyamala Muthurajah
Program Coordinator I



Shyamala Muthurajah joined the Institute for Families in 2016 as a Program Coordinator I. She works with the NJ Child Welfare Training Partnership and Grow NJ Kids Training Services focusing on training evaluation.  Prior to joining IFF, Shyamala worked for more than 7 years on training projects where she led data collection, statistical analyses, and reporting.  These training projects were in the areas of youth suicide prevention, trauma, school and community-based psychosocial interventions, and tobacco surveillance.   Shyamala received her Masters in Public Health from UMDNJ and is a certified SAS base programmer. Shyamala's area of expertise include designing web-based/paper-and-pencil surveys, tracking and managing data, and project coordination.

Dr. Kerrie Ocasio 
Assistant Research Professor



Kerrie coordinates a variety of child welfare research and evaluation projects at IFF. As part of the School of Social Work’s Child Welfare and Well-Being Research Unit, she is involved in conducting an experimental evaluation of intensive adoption recruitment programs for legally free youth, a multiyear study examining the experiences of resource parents; and an experimental evaluation of a program targeting young parents with young children involved with the child welfare system. Kerrie has direct service experience in early childhood home visiting and child protection services, as well as experience in public policy analysis, strategic planning, and program development and implementation. Her research focuses on child abuse prevention and protection services, including predictors of voluntary service engagement, implementation of best practices, and services for disconnected foster youth. Dr. Ocasio holds a Ph.D. in social work from Rutgers University and a master’s degree in social work from Fordham University.

Chinaza Okonkwo
Insturctional Course Desinger



Chinaza works at Transitions for youth. She holds a bachelor’s degree in History and Criminal Justice and a master’s degree in Social Work from Rutgers University. Chinaza has held positions teaching at Douglass Residential College, as well as mentoring and coaching students through the Rutgers Learning Centers. With her experience working with a variety of students in teaching, advising, mentoring, and supervising capacities, Chinaza is dedicated to advocacy and innovation within institutions of higher learning.

Ryan Pang
Instructional Course Designer



Ryan Pang joined NJCSI in February 2016 as an Instructional Course Designer. His career started in I.T., which later transitioned to the healthcare industry where he was for the last 7 years, providing I.T. support, project management, implementation, and training. At his last role at GoHealth Urgent Care, he worked as a system analyst rolling out their electronic healthcare system for 20 locations in a year and a half. Ryan also built and designed their training program which is now used in multiple markets around the country. Ryan earned his B.A in Economics from Rutgers in 2008.


Marian Pringle 
Program Coordinator I
856-910-8196  x310



Marian joined NJCSI in February 2007. With 28 years of experience in the legal and marketing fields, she brings her leadership skills to the administrative group. Marian works closely with management and staff in training preparation and delivery. She also supports the Associate Program Manager of Curriculum in duties related to that position. She creates marketing materials such as the semiannual NJCSI Course Catalog, conference materials, and other items. Marian interacts with participants, vendors, and customers on a daily basis, and is responsible for logistics and the production of course materials for her site.

Tiffany Riccardelli
Senior Program Coordinator



Tiffany has been working with the New Jersey Child Welfare Training Partnership through the Institute for Families since February 2012. She began editing curricula developed to enhance case practice and planning with youth, children, and their families. Now in the Program Coordinator role, Tiffany continues to serve as a liaison to course writers and trainers to develop and refine content that is engaging and relevant for the state’s child welfare workforce and ensure the highest level of quality in training delivery. Her responsibilities also include recruiting and orienting new trainers, providing on-site support at training sites around central New Jersey, and preparing monthly reports that document and highlight the ongoing growth and success of the Office of Child Welfare Workforce Advancement. Prior to joining IFF, Tiffany worked in fundraising and development for various nonprofit organizations. She considers herself a passionate advocate for New Jersey’s most vulnerable children.

Nutan S Rubinson 
Associate Program Manager



Nutan joined the Rutgers University Institute for Families in 2006. She graduated from Rutgers University with a degree in Computer Science. Nutan has over 15 years of experience using adult learning methodologies to perform needs analysis, validate course content, develop training materials, and facilitate instructor-led classroom and virtual training. She also develops and delivers train-the-trainer courses, evaluates trainers, and consults on course design. As a Program Development Specialist, Nutan develops curricula, designs workshops, and delivers training and conference presentations related to a variety of professional development topics, including communication, conflict resolution, cultural competence, management, and leadership.

Baheejah Salahuddin
Administrative Assistant
848 932-0520



Baheejah Salahuddin joined the IFF team in July 2016 as the Administrative Assistant supporting the New Jersey Child Welfare Training Partnership.   She joins us after serving several positions responsible for providing high levels of Administrative Support to Company Executives.  In her previous role at Everest Institute,  Baheejah provided Executive-level support to the Campus President and assisted with all HR functions.   Her current responsibilities include managing supply orders, securing quotes and tracking invoices around purchases orders, overseeing payments to trainers and vendors, and providing central support to key functions within the Office of Child Welfare Workforce Advancement.

Elizabeth Salerno
Training Coordinator



Liz joined IFF in July 2009. She is the New Jersey Statewide Youth Advisory Board Coordinator at the Rutgers University School of Social Work, Institute for Families. Her interests include practice with adolescents, youth leadership development and civic engagement, and gender and sexuality. Elizabeth has worked with young people ages 12 to 25 for over 13 years in a variety of settings. She holds an LCSW in New York State and an LSW in NJ. She currently teaches Diversity and Oppression and Generalist Social Work Practice II.

Amanda Suskin-Santarelli
Administrative Assistant



Amanda joined the Institute for Families in October 2016 as an Administrative Assistant for Grow NJ Kids Training Services.  She graduated from The College of New Jersey with a B.A. in English Literature in May 2010.  Most recently, Amanda worked as an Administrative and Development Assistant with Court Appointed Special Advocates (CASA) of New Jersey.  In addition to her work in the state office, Amanda was also trained and sworn in by a Family Court Judge as an advocate on behalf of abused and neglected children in foster care for CASA of Middlesex County.  As part of the Grow NJ Kids Training Services team, she supports various aspects of trainer recruitment and development, forms and invoicing, curriculum development, and the continuous quality improvement of the program.

Pam Simone
Secretarial Assistant III



Pam joined the Institute for Families in April 2006. She currently is working on a comprehensive needs assessment for the Ryan White project. She also serves as coordinating, planning, and event logistics specialist for the Casey Management Fellows Project. This project trains DCP&P local office managers and higher-level personnel to develop their skills to become more effective leaders. During her tenure at the Institute for Families, Pam has supported four executive directors and worked in collaboration with Continuing Education and the New Jersey Child Welfare Training Partnership. Ms. Simone has extensive experience working with outside stakeholders that collaborate with the School of Social Work. In 2013, Pam earned her bachelor’s degree and is currently working toward a master’s degree in management and Labor Relations.

Adam Staats
Senior Program Coordinator



Adam joined the Rutgers School of Social Work’s Institute for Families in 2006. He received his MSW from Rutgers University’s School of Social Work in 2011. Adam has worked with young people aging-out of foster care for over 10 years, in a variety of residential, educational, and community-based settings. During his time at Rutgers, he has coordinated substance abuse prevention groups, mentoring programs, youth advocacy committees, housing and internship programs, as well as training and nonprofit development programs. Adam has also designed case management systems, as well as websites and videos to better inform and serve young people in foster care.

Cathy Thompson-Fix 
Program Coordinator I

Cathy joined the New Jersey Child Support Institute (NJCSI) in March 2007 with a commanding knowledge of Operations, Budgeting, Marketing, Logistics, Technical Writing, Communications, and Human Resources. A 12-year veteran of International Operations for a Fortune 100 Company, Cathy monitors and performs many functions for the Office of Training and Educational Programs (OTEP) and NJCSI. She provides research and cost analysis, quarterly expense reports, coordinates all conference and travel activities, offers technical and desktop support, creates program promotional materials, and oversees day-to-day administrative and logistical program support. Cathy is often OTEP’s “go-to” person when seeking ideas or solutions. She is a graduate of Somerset Christian College, is certified in Non-Profit and Public Management, and is enrolled in the Master of Divinity Program at New Brunswick Theological Seminary. Cathy is also a Board Member of the Ruth and Naomi Foundation, a 501(c)(3) for victims of domestic violence.

Leslie Van Putten 
Administrative Assistant
973-984-2646  x10



Leslie joined the New Jersey Child Support Institute in June 2011 bringing 25+ years of corporate administrative and human resources experience to her position. She prepares and fulfills the training materials for her site, as well as other administrative duties, including conference materials, scheduling, purchasing, and maintenance coordination. She also supports the Associate Program Manager of Operations and Evaluation in duties related to that position. Leslie continues to complete her degree in Human Resources, and has various certifications related to her field.

Julissa Vizcaino 
Program Manager



Julissa joined the Institute for Families in December 2003. In her current role, she provides leadership and oversight on multiple projects. She supervises internal and external staff, and is responsible for cultivating strategic external relationships, coordinating with funders and key stakeholders, and overall administrative/fiscal management of the New Jersey Family Development Credentialing program. She has extensive experience in conference planning, curriculum development, training facilitation, program development, and management. Julissa has a master’s degree in Applied Social and Community Psychology.


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