group of adult learners in training room with instructors

Human Services

The New Jersey Child Support Institute (NJCSI) plays a crucial role educating and supporting professionals involved in the New Jersey Child Support program. NJCSI develops comprehensive learning experiences and materials that keep professionals informed about statutes, regulations, and policies guiding the child support system as well as family-centered practices that foster productive relationships with caregivers. Learning experiences are delivered by subject matter experts via engaging, scenario-based learning offered through in-person and virtual synchronous, and asynchronous trainings.

Contact:
Danielle Francesconi
Director of Human Service Initiatives
Institute for Families, School of Social Work
Rutgers, The State University of New Jersey
njcsi@ssw.rutgers.edu

Our Work

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Onsite Education and Training

NJCSI hosts learners at three training facilities across the state, located in Cherry Hill, Princeton, and Parsippany. Our lab-styled classrooms allow hands-on and experiential learning directly connected to prototypes of case management systems.

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Technical Assistance Sessions

NJCSI partners with child support subject matter experts to offer targeted educational sessions led by a panel of experienced professionals. Technical assistance allows participants to exchange ideas, collaborate with peers and ask case- or topic-specific questions to the experts.

multigenerational family members sitting outside

Community Education

NJCSI educates the state's network of community-based programs, including those celebrating fatherhood, to inform families about child support. We serve families through qualified, engaging learning events that link families to critical resources that will result in financial and medical security for children and their caregivers.

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On Demand Learning

Self-paced learning allows employees to choose from a variety of multimodal content to support their preferences and needs. On demand learning, through a range of coursework, video content, interactive simulations, downloadable guides, or targeted educational resources, empowers individuals to acquire knowledge at their convenience with full accessibility.

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Learning Management System (LMS)

NJCSI manages the State of New Jersey’s child support LMS that serves as a central platform for course enrollment, session reporting, evaluations, and learner access to online educational resources. Learning paths for agency-specific system roles ensure that child support professionals are prepared for their specific role, functions and professional development goals through logical and sequential coursework.

Contact Us

For more information on the New Jersey Child Support Institute, contact us at njcsi@ssw.rutgers.edu.