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Certificate Program in Non-Profit and Public Management

Inspired by the work of the Dean of the School of Social Work, Richard Edwards, as well as many experienced faculty and leaders, this Certificate Program is designed to build and enhance the knowledge, skills and competencies of current and future leaders of nonprofit and public human service organizations and to assist them in strategically managing the many challenges presented in today's human services environment. The nonprofit and public management courses/ workshops are not approved for NBCC continuing education credit as they do not fit into an approved NBCC content area.

Individual workshops can be taken by participants not seeking the full certificate program.

To receive the Certificate in Nonprofit and Public Management, a participant attends: 

5 Required Webinars
3 Elective Webinars


Required Webinars

Essential Attributes of Leadership 
3 CE Hours

  • Define leadership and examine different theories of leadership
  • Describe the roles, functions, values and ethics of leadership
  • Explain the required knowledge, skills and abilities of leadership
  • Distinguish different styles of leadership
  • Understand emotional intelligence

Human Resources Management 
3 CE Hours

  • Discuss strategies to recruit and retain the high quality workforce
  • necessary to assure the success of their organizations
  • Identify ways to maintain a discrimination and harassment free environment
  • Promote and enhance the skills & abilities of employees by creating systems and procedures that maximize productivity and lifelong learning
  • Identify the key components of Human Resource Management (including recruitment, performance evaluation, benefits and compensation)
  • Explore ethical issues in human resource management

Management of Budgeting and Finance 
3 CE Hours

  • Describe function and types of budgets
  • Analyze spending plans
  • Describe the importance of a business plan
  • Evaluate key financial documents
  • Identify essential internal controls necessary to assure the financial integrity of the organization

Managing Change 
3 CE Hours

  • Discuss the evolving social service marketplace and the impact of changes in public policy, demographics, economics, and other environmental factors on social service organizations
  • Describe theories of organizational change and their applicability to social service organizations
  • Analyze strategies for overcoming resistance to change
  • Assess ways to implement change that are consistent with organizational mission, vision and values

Strategic Management 
3 CE Hours

  • Identify the benefits of strategic management as a tool for balancing competing values
  • Differentiate between strategic planning and strategic management
  • List the major elements of strategic management
  • Construct alternative content-related and process outcomes for an organization

Three electives are required in addition to the required webinars. Some examples: 

  • Fundraising
  • Public Relations & Marketing
  • Working with Boards
  • Grantwriting
  • Managing Information Technology
  • Managing for Results
  • Public Governance

Register for current offerings here

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