Paul Nichols

Paul joined IFF in August 2023 as an instructional designer.  In this role, he designs and develops training programs and learning materials for the NJ Child Support Institute (NJCSI).  Paul comes to IFF from a corporate background with experience in designing and developing training solutions in the consulting and cloud-based Human Capital Management (HCM) / Payroll industries.

He brings the knowledge and perspective of numerous years as an instructional design professional who specializes in designing and developing attractive and instructionally-sound training solutions including self-paced eLearning, microlearning, blended instructor-led training, instructor-led conference workshop sessions, publications, and job aids.

His background includes designing and developing training solutions for the sales, client, and associate training divisions of ADP, Realogy’s ZAP CRM app, the STAR (System for Tracking and Administering Real-property) space management software for the Public Buildings Service (PBS) / US General Services Administration (GSA), the sales divisions of Schering Plough Pharmaceuticals and IMS America (now known as iQvia), and Energy Transportation Corporation.

Paul’s areas of interest include fully leveraging technology in training solutions, integrating social media into training deliverables, and designing and developing training deliverables so they can be utilized in multiple ways for multiple audiences. Paul earned a B.A. in History with a minor in Political Science from Eastern Nazarene College in Quincy, Massachusetts and an M.A. in Communication and an M.S. in Instructional Technology from Bloomsburg University in Bloomsburg, Pennsylvania.  Paul also holds the Certified Payroll Professional (CPP) certification designation from Payroll.org (formerly known as the American Payroll Association (APA)) and serves as the Vice President of Technology of the Northern NJ Chapter of the Association for Talent Development (ATD).   Paul is based in the New Brunswick location and reports to Terence Jordan.