Rutgers Health has announced the launch of a new confidential staff, faculty, and family support line, Rutgers4U (1-855-652-6819), which is being run by faculty and staff volunteers from Rutgers School of Social Work, among others.
The new support line is developed to offer emotional and therapeutic support during and following the COVID-19 pandemic. It is intended to offer quick access to professional resources to help reduce the stress, anxiety, feelings of depression and other challenges experienced by the staff, faculty, and families of Rutgers University.
The line, which is organized and implemented by Rutgers University Behavioral Health Care (UBHC), with the assistance of Rutgers School of Social Work and the Robert Wood Johnson School of Medicine, will be staffed by licensed clinicians who will conduct an initial assessment and will provide a brief clinical intervention.
Rutgers School of Social Work volunteers include Edward Alessi (Associate Professor and Chancellor’s Scholar of LGBTQ Mental Health, Trauma, and Resilience), Rebecca Davis (Associate Professor of Professional Practice and Director, Office of Global Social Work Programs), Jacquelynn Duron (Assistant Professor), Patricia Findley (Associate Professor; Director, Master of Social Work Program; and Special Assistant to the Dean for Interprofessional Health Initiatives), Bernardo Hiraldo (Teaching Instructor and Associate Director of Field Education), Mark Lamar (Associate Professor of Professional Practice and Executive Director, Office of Field Education), Nancy Schley (Assistant Professor of Teaching and Associate Director of Field Education), Gina Sharpe (Assistant Director, Office of Continuing Education and Teaching Instructor), and Trinay Thomas (Associate Director of Field Education and Instructor).
“Working on the support line is a great opportunity to give back during these trying times,” says Findley. “It allows faculty from the School of Social Work to highlight some of our clinical skills. It is especially heartwarming to partner as colleagues to support the workforce across Rutgers.”
During the first encounter the clinician will determine if additional individual or family therapy tele-mental health sessions would be beneficial, with a transfer to the UBHC Access Center for appointment scheduling.
The support line is operational Monday through Friday from 8am-4pm. Hours will expand to 8am-8pm, seven days a week, as staffing permits. During the off-hours a voicemail box will be established to allow callers to leave their contact information for a follow up the next morning.